Aeva AI – Terms and conditions

Terms & Conditions
Last updated: 11 July 2025

These Terms & Conditions (“Terms”) apply to your use of SMS communications sent by Aeva AI (“we”, “our”, “us”) on behalf of partnered healthcare clinics. By providing your mobile number and opting in to receive messages, you agree to the following:

1. Company Name

These SMS services are provided by Aeva Ltd, a virtual AI receptionist platform for healthcare clinics.

2. Pricing Disclosure

Standard message and data rates may apply from your mobile carrier. Charges are billed by your carrier and are your responsibility.

3. Message Frequency

Message frequency may vary depending on your clinic’s communication needs. This may include appointment reminders, confirmations, and important updates.

4. Opt-Out Instructions

You may opt out of receiving messages at any time by replying STOP to any SMS from Aeva AI.
For help, reply HELP or contact us directly at [email protected].

5. Customer Support

If you have any questions or need assistance regarding our SMS services, please contact:

📧 [email protected]

6. Privacy Policy

Please review our full Privacy Policy to understand how we collect and use your information:
🔗 https://call.aevaai.com/privacy-policy